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AI Companion — LISA™

Module

AI Companion — LISA™

On-premise AI trained exclusively on your data. Answers questions, matches tickets and translates — within your network, under your control.

LISA™ — Little Intelligent Service Assistant — is your iqpdb™ database companion. She transforms your organization's collective knowledge into instant, actionable answers.
Trained on your service reports, remedy system, ticket history, user manuals and release notes, LISA operates entirely within your network. Ask questions in plain language, match tickets semantically across global teams, translate content in real time and surface relevant countermeasures — all without a single byte leaving your premises.

Features

Trained on Your Data

Not a generic AI. Your AI. LISA™ is trained exclusively on your organization's data — service reports, remedy system, ticket history, user manuals and release notes. Every answer comes from your own institutional knowledge.

On-premise Deployment

Your data never leaves your network. Ever. LISA™ runs entirely within your own infrastructure. No external API calls, no third-party AI providers, no data leaving your environment. Full control, full privacy.

01

Natural Language Queries

Ask questions the way you think them. No search syntax, no Boolean operators — just plain language. LISA™ understands context and returns answers drawn from years of organizational knowledge.

02

Semantic Ticket Matching

Similar cases found — even when described differently. LISA™ identifies matching tickets from across your global organization regardless of language or phrasing. Relevant precedents surfaced instantly.

03

Real-time Translation

Language barriers eliminated. LISA™ provides real-time translation for multinational teams. Engineers in different countries collaborate on tickets and remedies without language barriers.

04

Case Summarization

Up to speed on any case in seconds. LISA™ summarizes complex ticket histories and long service records into concise briefings. No more reading through hundreds of lines of history.

05

Remedy Suggestions

Relevant solutions surfaced before you search. When an engineer opens a ticket, LISA™ automatically suggests matching remedies based on described symptoms and machine context.

06

Money-back Guarantee

We stand behind LISA™'s performance. Confident enough in semantic accuracy to back it with a money-back guarantee. If LISA™ doesn't deliver what we promise, you don't pay.

Who uses it

Queries LISA™ for remedy suggestions and similar cases
Uses LISA™ for first-call resolution and ticket matching
Surfaces similar incidents and summarizes complex cases
Uses LISA™ insights for knowledge base improvement
Queries field knowledge for design improvement insights

Connected Modules