AI Companion — LISA™
AI Companion — LISA™
On-premise AI trained exclusively on your data. Answers questions, matches tickets and translates — within your network, under your control.
LISA™ — Little Intelligent Service Assistant — is your iqpdb™ database companion. She transforms your organization's collective knowledge into instant, actionable answers.
Trained on your service reports, remedy system, ticket history, user manuals and release notes, LISA operates entirely within your network. Ask questions in plain language, match tickets semantically across global teams, translate content in real time and surface relevant countermeasures — all without a single byte leaving your premises.
Features
Trained on Your Data
Not a generic AI. Your AI. LISA™ is trained exclusively on your organization's data — service reports, remedy system, ticket history, user manuals and release notes. Every answer comes from your own institutional knowledge.
On-premise Deployment
Your data never leaves your network. Ever. LISA™ runs entirely within your own infrastructure. No external API calls, no third-party AI providers, no data leaving your environment. Full control, full privacy.
Natural Language Queries
Ask questions the way you think them. No search syntax, no Boolean operators — just plain language. LISA™ understands context and returns answers drawn from years of organizational knowledge.
Semantic Ticket Matching
Similar cases found — even when described differently. LISA™ identifies matching tickets from across your global organization regardless of language or phrasing. Relevant precedents surfaced instantly.
Real-time Translation
Language barriers eliminated. LISA™ provides real-time translation for multinational teams. Engineers in different countries collaborate on tickets and remedies without language barriers.
Case Summarization
Up to speed on any case in seconds. LISA™ summarizes complex ticket histories and long service records into concise briefings. No more reading through hundreds of lines of history.
Remedy Suggestions
Relevant solutions surfaced before you search. When an engineer opens a ticket, LISA™ automatically suggests matching remedies based on described symptoms and machine context.
Money-back Guarantee
We stand behind LISA™'s performance. Confident enough in semantic accuracy to back it with a money-back guarantee. If LISA™ doesn't deliver what we promise, you don't pay.
Who uses it
Connected Modules
- Global Remedy System — LISA™ is trained on the remedy database
- Incident Management — LISA™ suggests remedies in incident context
- Ticketing — semantic ticket matching across the full ticket history
- Mobile App — LISA™ accessible from mobile interface
- Service Reporting — LISA™ trained on historical service reports