Product Management

Module

Product Management

The single source of truth for every machine your organization services. Full history, exact configurations and real-time performance data — all in one place.

Features

Full Machine History

Every service visit, incident and repair — instantly accessible. The complete history of any machine is available in seconds, regardless of which engineer handled it or when it was serviced.

Machine Configuration Tracking

Know exactly what is installed before you arrive on site. Track installed options, software versions, hardware revisions and customer-specific setups. No more surprises on site.

Line View

See the full production environment — not just one machine. All machines installed at a customer site in a single line view. Understand the context before you start work.

Spare Part Tracking

Proactive restocking before failures occur. Track spare part consumption per machine, monitor stock levels and receive alerts when critical parts fall below threshold.

Consumable Parts Monitoring

Catch end-of-life components before they cause downtime. Monitor consumable status across all installed machines. Identify units approaching critical component thresholds proactively.

Performance Analytics

Identify patterns before they become problems. Analyze machine performance over time. Surface recurring issues, high-failure components and machines generating disproportionate service costs.

Warranty & Contract Tracking

Never miss a renewal opportunity. Track warranty periods and service contract expiration dates for every machine. Automatic alerts when contracts approach expiry.

IoT Integration

From scheduled to predictive maintenance. Connect machines with IoT sensors to capture real-time performance data. The system knows how a machine is actually behaving — before it fails.