Service Reporting

Module

Service Reporting

Pre-filled reports, automatic expense calculation and digital signatures — on site, in minutes. Nothing entered twice.

The Service Reporting module eliminates paper-based reporting and the administrative overhead that comes with it. Reports are pre-filled, expenses are calculated automatically and customers sign digitally — on site, in minutes.

Every report is linked to a booking, a machine and a customer record. Nothing is entered twice.

Features

Pre-filled Reports

Minimal manual entry — maximum accuracy. Reports are automatically pre-filled with booking data — customer details, machine information, job description and engineer data. Engineers focus on the job, not the paperwork.

Automatic Expense Calculation

Every euro accounted for — without a spreadsheet. Overtime, allowances, travel expenses and national holiday rates are calculated automatically based on job duration, location and applicable rules.

Digital Signatures

No paper. No scanning. No chasing. Customers sign directly on a USB signature pad or mobile device. Signatures are embedded in the report PDF and stored with the job record automatically.

Multi-language Output

Reports in the customer's language — automatically. Generate reports in multiple languages to meet the documentation requirements of international customers and quality management systems.

Approval Workflow

Errors caught before they reach the customer. Completed reports go through coordinator review and approval before reaching accounting. One check saves hours of corrections later.

Accounting Integration

From approved report to invoice — without re-entry. Approved reports flow directly into the Accounting module. Quotations and invoices are generated from report data automatically.

Mobile Reporting

Full reporting workflow on any device, anywhere. Engineers complete and submit reports from the mobile app — including in offline environments. Reports sync automatically when connectivity is restored.

Report Analytics

Track what matters — without extra work. Service report data feeds directly into the Analytics module. Average job durations, expense trends and engineer productivity tracked automatically.